Key Performance Indicators (KPIs)

Key performance indicators help us measure our progress as we implement the strategic plan. Here are JCCC's KPIs and how they align with our top five priorities.


This is a graph showing which priorities each key performance indicator addresses. All the information in the graphic is included in the text of the accordion on the page.

Enrollee Success

Total passing grades (A, B, C, P) divided by the total grades (A, B, C, D, F, P, W) of students who enrolled in college-level credit courses. This excludes incomplete grades, audit-only courses and developmental courses. Benchmark data is provided through the National Higher Education Benchmarking Institute.


Related priority:
Academic success

Full-time Graduation Rate

First-time, full-time, degree/certificate-seeking undergraduate student cohort who completed all requirements of their program of study within 150% of normal time. This is based on the IPEDS definition.

Part-time Graduation Rate

First-time, part-time, degree/certificate-seeking undergraduate student cohort who completed all requirements of their program of study within 150% of normal time. This is based on the IPEDS definition.

Full-time Transfer Rate

First-time, full-time, degree/certificate-seeking undergraduate student cohort who transferred to another institution within 150% of normal time. This is based on the IPEDS definition.

Part-time Transfer Rate

First-time, part-time, degree/certificate-seeking undergraduate student cohort who transferred to another institution within 150% of normal time. This is based on the IPEDS definition.


Related priorities:
Academic excellence
Student success

Credit Student Awards

Annual number of credit degrees and certificates granted during an academic year. This is based on the IPEDS definition.

Non-Credit Student Awards

Annual number of non-credit certifications and awards granted during an academic year.


Related priority:
Student success

Successful Johnson County Community College students will be prepared to demonstrate proficiency in the following learning outcomes:

  • Quantitative Literacy
    Use quantitative skills to analyze and process information.
  • Critical Thinking
    Acquire, interpret and analyze information and apply appropriate problem-solving techniques to determine and evaluate solutions.
  • Communication
    Communicate effectively with clarity and purpose.
  • Social Responsibility
    Be prepared to practice community engagement that reflects democratic citizenship, environmental responsibility, diversity and international awareness.
  • Personal Responsibility
    Be independent lifelong learners who have the skills necessary for economic, physical, social, mental and emotional wellness.

Related priorities:
Academic excellence
Student success

Alignment with Goals

An aggregate view of employees’ perceptions of the College’s plans for the future and how the employee fits into those plans.

Communication and Resources

An aggregate view of employees’ perceptions of collaboration and communication across the organization.

Trust in Senior Leaders

An aggregate view of employees’ perceptions of senior leadership’s ability to lead the organization.


Related priority:
Employee engagement

Instructional Effectiveness

Assesses students’ academic experience, the curriculum and the campus’s overriding commitment to academic excellence. This comprehensive scale covers areas such as the effectiveness of faculty in and out of the classroom, content of the courses and sufficient course offerings.

Registration Effectiveness

Assesses issues associated with registration and billing. This scale also measures the College’s commitment to making this process as smooth and effective as possible.

Safety and Security

Assesses the institution’s responsiveness to students’ personal safety and security on campus. This scale measures the effectiveness of both security personnel and campus facilities.

Advising and Counseling

Assesses the comprehensiveness of the academic advising program. Academic advisors (and counselors) are evaluated on the basis of their knowledge, competence and personal concern for student success, as well as on their approachability.

Student Centeredness

Assesses the campus’s efforts to convey to students that they are important to our institution. This scale measures the extent to which students feel welcome and valued.


Related priorities:
Academic excellence
Student success
Operational excellence

Measures the external perception of how the College is meeting the needs of the community.


Related priority:
Community engagement

Credit

Measures the overall enrollment in credit courses. The target is set based on community size and enrollment projections.

Non-Credit

Measures the enrollment of in non-credit courses, workshops, and training. The target is set based on expected enrollment projections.


Related priorities
Academic excellence
Student success
Employee engagement
Community engagement
Operational excellence

A combination of four core financial ratios monitored by the Higher Learning Commission into a single score of institutional financial health.


Related priority:
Operational excellence